Innovation Management · SMEs · Ukraine

Heterarchical Management System for Innovative Development of Small and Medium-Sized Enterprises

A system of intersecting, diverse, and coexisting structures for managing the innovative development of enterprises — able, under multivariate tasks and total uncertainty, to provide a synergistic effect in the form of a high innovative effect.

Yuliia Horiashchenko Doctor of Sciences (Economics), Professor · University of Customs and Finance, Dnipro (Ukraine) ORCID 0000-0001-7020-1412
85%
of SMEs fully operational by 2023
60th
Global Innovation Index, 2024 (of 133)
0.7%
target science intensity of GDP, 2027
35,000
SME exporters targeted by 2027
JournalAcademy Review · 2026 · № 2 (65)
Pages204–217
UDC338.28:004.67:330.341
JELM21 · O14 · O31
ISSN3041-2137 / 3041-2145
DOI10.32342/3041-2137-2026-2-65-14
00 · Abstract

Managing innovation in times of unprecedented upheaval

In times of unprecedented upheavals for Ukraine — devastating destruction of infrastructure, impossibility of strategizing due to uncertainty, falling demand, a colossal shortage of working capital, loss of highly specialized specialists, and significant destruction of logistics chains — the problems of management and regulation of small and medium-sized businesses acquire a constitutive nature.

The split in public administration in the field of innovation activity against the backdrop of war, distrust of state institutions, corruption, and the economic weakness of the country further makes it impossible to ensure its main functions — planning, organization, analysis, and control. As a result, a large number of development strategies remain unrealized, leaving documents with unsatisfactory results of statistical observation and an unimpressive comparison of the main economic indicators relative to successful countries.

The ability for innovative development consists in the search for new management methods, progressive technical and scientific ideas of the latest technologies, and the continuous development of personnel competencies even under martial law, since a number of unique features of innovations make their management different from other spheres of human activity — constant change in the content and types of innovative work and performers, the short-term nature of work on the creation and implementation of innovations, and the complexity of establishing criteria and indicators for evaluating innovations.

The article presents the methodological basis for the formation of an organizational and motivational mechanism for the innovative development of enterprises, which is the basis of the heterarchical system of management of the innovative development of small and medium-sized businesses.

innovative development management small and medium-sized enterprises system model mechanism
01 · Concept & Mechanisms

Management of innovative development of enterprises

Interdependent innovation-process management systems — exogenous (a component of the national economy management system that indirectly stimulates innovation processes) and endogenous (which directly manages innovation processes at enterprises) — determine the success of modern enterprises even in the absence of stability and sustainability.

Endogenous

Innovation as a formalizable business process

Innovation management can be formalized and integrated into the enterprise management model, introducing innovative practices to develop creativity, flexibility, and openness to external influence.

Platforms

Innovation platforms in the ecosystem

A feature of modern entrepreneurship is the isolation of new subjects and objects — leaders of innovation platforms and the platforms themselves. The iPhone is an example: Apple acts as leader, offering partners a platform for value creation (iPod / iPad / iPhone) and a platform for value appropriation (iTunes).

Principles of innovative development management

The author synthesizes a set of principles that innovative development management should include — moving beyond idealized market-relation models toward analytical, open, and partnership-based decision-making.

Analytical support for decisions Justification (expediency) Openness Accessibility Generativity Rationality (adaptability) Complexity Voluntariness Purposefulness Continuity of the innovation process Innovation efficiency Partnership among all participants Equality of innovation opportunities

Three types of innovative decisions — after E. M. Rogers

Optional

Individual decision

A decision made by an individual who differs from other individuals in the social system.

Collective

Group decision

A decision made collectively by the entire group of the social system.

Authority

Authority decision

Made not by the social system but by a group of individuals who have influence or power. Today, mainly authoritative innovative solutions are broadcast.

Bureaucracy violates the so-called “triangle of interests” — government, business, and society — and inevitably leads to problems in innovative activity.
— On the natural, analytical, voluntary character innovative solutions should hold
Method 01

Administrative

Method 02

Financial & economic

Method 03

Organizational & planning

Method 04

Socio-psychological

The methods of managing the innovation process and innovative development are identical and comprise the four families above.

02 · Wartime Impact on SMEs

Key challenges across the first two years of the war

All of these indicators are defined as unsatisfactory; their values vary greatly from the normative level, reaching critical levels. Most eased in the second year as relocation, factoring, affordable loans, and changed logistics channels paid off — but the loss of highly specialized specialists worsened.

Critical challenges — Year 1 vs Year 2

Share of SMEs reporting each challenge, first vs second year of the full-scale war.

The shortage of working capital fell from 44% to 29%; demand loss eased from 77% to 57%. The loss of highly specialized specialists rose from 27% to 44%, indicating the ineffectiveness of government programs.

SME operational status

Share of fully operational enterprises, and those that temporarily ceased operations.

In 2022, 57% of SMEs were fully operational; in 2023, 85%. Temporary closures fell from 6% to 1% — momentum worth preserving amid a military levy rise from 1.5% to 5%.

Refugees

~70%

of adult refugees are Ukrainian women.

Human capital

25%

of scientific human capital had left the country by 2023.

Talent index

64th

Talent Competitiveness Index, of 133 countries.

R&D base

~40%

of R&D infrastructure damaged or destroyed.

03 · Outlook 2024–2027

Strategy targets and Ukraine's innovation position

The 2024–2027 strategies — restoration and facilitation of entrepreneurship; innovative, digital and green transformation; human capital and entrepreneurial culture; competitiveness; and increased exports — have, according to experts, the potential to deliver high indicators.

Where the strategy aims to move

Current baseline vs the 2027 target for two headline indicators.

Freedom to Do Business (Index of Economic Freedom)61 → 75
61
75
Unemployment rate18% → 11%
18%
11%
Current baseline 2027 target

SME exporters should rise from 27,300 in 2021 to 35,000 or more by 2027.

Science intensity of GDP

R&D spending as a share of GDP — Ukraine over time, target, and the USA for scale.

Ukraine's science intensity fell to 0.3% (2022) from 0.5% (2019); the 2027 target is 0.7%, against 1.8% in the USA.

Global Innovation Index — a slipping rank

Ukraine's position among 133 countries (a lower rank is better).

The ranking dropped from 49th in 2021 to 60th in 2024. High-tech products accounted for only 5% of industrial exports even before the full-scale war.

Digital Innovation Development Strategy until 2030

An optimistic scenario for digital innovation

The strategy aims to open markets for new technologies, build modern innovation infrastructure, simplify regulation, ensure financing for startups, develop human capital, protect intellectual property, and create centers of excellence (WinWin CoE) for each key industry.

The success of the single public-services portal “Diia” is sought to be adopted by Slovakia, Bulgaria, Moldova, and others — giving Ukraine a chance to become a leading state in technology and innovation. Obstacles remain: low gross capital accumulation, a slipping innovation rank, and the migration of 5.6–6.7 million Ukrainians (with 1.3–3.3 million who may not return).

04 · Models & Motivation

Business-model canvases and the shift in motivation

In a time-constrained, hyper-information environment, convenient methods quickly visualize business models. Widely used among SMEs are the Lean Canvas (Steve Blank) and the business model of A. Osterwalder & Y. Pigneur — the Lean Canvas favouring resources over KPIs, partners over alternatives, and customer relationships over competitive advantage.

The Lean Canvas, stage by stage

01

Client segment

Target audience and strategy — B2B, B2C, or other; consumers split into innovators and early adopters.

02

Problem & alternatives

Identification of the problem and existing alternatives.

05

Unique value proposition

What distinguishes the company from its competitors.

04

Solution map

Developed taking into account key opportunities.

09

“Unfair” advantages

Professional specialists, insider information, patents, etc.

03

Income sources

Monetization model, cost and value — with a turn toward value-based management.

06

Channels

Offline / online communication with customers.

07 · 08

Key metrics & cost structure

Metrics that measure success, plus fixed, variable, and opportunity costs.

Two approaches to motivating personnel — after S. Bondarenko

Traditional Wage-anchored, vertical
  • No direct link between staff motivation and the enterprise's goals.
  • Employees are not involved in forming or managing the corporate structure.
  • The main motivator is wages, whose growth does not depend on performance.
  • Results are seen as the sum of each employee's work.
  • Only a “vertical” career path is possible.
  • Decisions are made by the head or department heads.
Innovative congruity Shared value, matrix
  • A system of targeted motivation and an open remuneration system.
  • Social package linked to individual performance and efficiency.
  • Teamwork grows — staff join negotiations, research, and decisions.
  • Both “vertical” and “horizontal” (matrix) career paths.
  • Lifelong learning and creating shared values (CSV).
  • Management leadership and employee involvement (ISO 9001).
Open innovation

Corporate incubators & hackathons

Creating a corporate business incubator within the office; collecting ideas online for a reward; or joining a hackathon to receive solutions to core tasks.

Sandbox

Technological sandbox

A platform for testing hypotheses, running pilots with startups, and implementing innovative solutions — alongside strategic-analytics and innovation centers.

KPMG finding

Motivation gaps

Most enterprises lack separate financial and non-financial systems for innovation: rewards follow formal criteria, and non-financial motivation is used only episodically.

The success of a company is determined by the balance between two components: a culture that values continuous improvement of employees, and a technical system based on the principle of flow that effectively creates added value.
— J. K. Liker, on people as cross-functional resources
05 · Figure 1

The organizational and motivational mechanism

A system of purposeful organizational and motivational interactions between innovative enterprises and other subjects of innovation policy — capable of ensuring long-term economic growth by implementing functions through a set of tools, methods, levers, principles, levels, and strategies toward sustainable innovative development.

Engine — functions, tools & levers
Mission & goal
Solving a social problem, increasing business value, achieving the advantages of large enterprises (for SMEs); tasks and directions — tactical, strategic, export-oriented.
Means
System of goals (innovative legislation, target programs, concepts, strategies, program-target management and planning); functional system (planning, organization, motivation, evaluation, accounting, monitoring, regulation, control); expertise; mathematical models; cluster approach.
Activities & results
Intermediate abstractions — informational, technical and technological equipment of the innovation process; development of an innovation ecosystem.
Tools
Software, technological, financial and investment.
Methods
Innovation management, innovation financing, innovation efficiency assessment, moral and psychological methods of influencing innovative activity.
Levers
Legislative, legal, informational, regulatory, instructive, financial, economic, social, psychological, organizational.
Mechanisms
Economic · organizational · motivational.
Principles
Analytical support for management decisions, justification, comprehensiveness, voluntariness, purposefulness, partnership, and equality of innovation opportunities.
Context & results
Results — high abstractions
The cumulative effect of structural and qualitative transformations in the management of innovative development.
Long-term economic growth
Through the implementation of intelligence, new knowledge, skills, competencies, expertise, wisdom, experience, creative gift, and information across identical, related, and unrelated types of economic practice — guided by modern economic laws for limited goods and unlimited needs, to obtain valuable products, services, and processes.
Expanding & equalizing opportunity
Expanding and equalizing innovative opportunities and freedom, in alignment with the Sustainable Development Goals.
Information interaction flow
innovative enterprises → other businesses → financial & credit innovation institutions → government & local governments → the public
Environment (levels)
Individual-group, nano-, submicro-, corporate, micro-, macro-, subregional, regional, and mega-environment.
Objects of innovation policy
New knowledge and intellectual products; production equipment and processes; innovation programs and projects; commodity products; production and entrepreneurship infrastructure; organizational and technical solutions.
06 · Figure 2 · The Innovation Organon

A heterarchical system for managing SME innovation

The innovation organon is a strategic tool woven from a set of rules and methods for developing innovation policy. The system demonstrates the multivariate nature of tasks, resources, and management decisions that form the potential of innovations and produce an innovative effect.

Innovative organon
1Purpose
1.1

Achieving the innovation advantages of large enterprises.

1.2

Increasing enterprise value (creating added business value).

1.3

Fulfilling unmet needs of society.

1.4

Obtaining profit as a result of innovative activities.

2Resources
2.1

Intellectual, financial, economic, IT, technical.

2.2

Assessment of the enterprise's IT architecture and nanoenvironment.

2.3

Progressive organizational structure of the submicroenvironment.

2.4

Innovation / competence / technological-expertise center.

3First-order decisions
3.1

Vision, mission, corporate, digital, innovation strategy; intrapreneurship.

3.2

Internal startups, venture funds, and ongoing idea factories.

3.3

If needed, destroying the old business model and creating a new one based on innovation.

3.4

Assessing strengths from the perspective of functioning in related industries.

4Second-order decisions
4.1

An innovation outpost for monitoring innovation development.

4.2

Partnership interaction across the ecosystem; benefits for stakeholders.

4.3

Creating conditions for positioning in the core innovation market.

4.4

Strategy for added value of exports; supply-chain management.

5Adaptive operational management
5.1

Building financial, economic, investment and social potential.

5.2

Assessing market niches set for significant near- and medium-term growth.

5.3

Increasing critical, specific and interspecific resources.

5.4

Building intellectual assets — trademarks, industrial designs, patents, copyrights.

6Assessment of innovation potential
lowhigh
7Innovative effect of the enterprise
tier 1
Threshold level
tier 2
Industry standard
tier 3
Industry leadership
tier 4
National leadership
tier 5
World standard

A management body — formed from leading specialists and scientists, business and government structures, and other stakeholders — should develop the innovation organon, form specialized working groups, and monitor the innovation strategy, presenting each step in a publicly accessible format. The main structural element is an innovative e-government model: electronic interaction, e-commerce and e-services, electronic identification, interoperability, and open data.

07 · Conclusions

Substantiating an SME innovation-management system under limited resources

Innovative development management is defined as a continuous, complex process of qualitative changes in an enterprise based on innovations and the implementation of management functions. The presented system demonstrates the multivariate nature of tasks, resources, and management decisions that form the potential of innovations and produce an innovative effect.

01 · Definition

A continuous, complex process

Qualitative changes grounded in innovation and the realization of management functions — planning, organization, motivation, and control.

02 · Conditions

Recovery through digitalization

Economic growth and the restoration of innovative activity rest on a gradual rise in digitalization, advanced technologies, international cooperation, and institutional support across a long post-war recovery.

03 · Mechanism

Targeted interactions

The organizational and motivational mechanism — interactions between innovative enterprises and other subjects of innovation policy — can ensure long-term growth tailored to society's new needs.

A heterarchical system of intersecting, diverse, and coexisting structures — under multivariate tasks and total uncertainty — is able to provide a synergistic effect in the form of a high innovative effect.

08 · Bibliography

References

  1. Zakharchenko, V. I., Filyppova, S. V., Balakhonova, O. V. (2019). Cost and profit management in innovation activities. Helvetica Publishing House, 196 p. (in Ukrainian)
  2. Agarwal, R., Audretsch, D., Sarkar, M. (2007). The Process of creative construction: knowledge spillovers, entrepreneurship and economic growth. Strategic Entrepreneurship Journal, 1 (2), 263–286.
  3. Illiashenko, S. M., Bilovodska, O. A. (2020). Commercialization of innovations. Sumy: Trytoriia, 264 p. (in Ukrainian)
  4. Chesbrough, H. (2006). Open Innovation: The New Imperative for Creating and Profiting from Technology. Harvard Business School Press, Boston, 272 p.
  5. Hrynko, T. (2021). Current aspects of the development of business entities in the global economy. Dnipro: Vydavets Bila K. O., 416 p. (in Ukrainian)
  6. Pavlenko, I. A. (2007). Innovative entrepreneurship in the transformational economy of Ukraine. Kyiv: KNEU, 248 p. (in Ukrainian)
  7. Drucker, P. F. (2006). Innovation and Entrepreneurship. Harper Business, 288 p.
  8. Strategy for recovery, sustainable development and digital transformation of small and medium-sized enterprises (2024). Available at: https://me.gov.ua
  9. Pikulina, N., Samoilenko, D. et al. (2021). Professional Training of Economics Students in Higher Educational Institutions through the Development of Entrepreneurial Climate. Revista de la Universidad del Zulia, 12 (35), 63–84.
  10. Digital Innovation Development Strategy until 2030. Available at: https://winwin.gov.ua/
  11. Horiashchenko, Yu. H. (2024). Strategic imperatives of innovative entrepreneurship development in turbulent conditions. Academy Review, 2 (61), 216–226. (in Ukrainian)
  12. Nikishyna, O., Bondarenko, S., Zybareva, O., Verbivska, L., Zerkina, O., Chebotarova, N. (2024). A Circular Ecosystem for the Implementation of Sustainable Development Goals Based on Extended Producer Responsibility. Multidisciplinary Science Journal, 7 (4), 2025071.
  13. Kornetskyi, A., Yazvinska, M., Konopkin, V. (2021). Social economy: where is the money. VoxUkraine. (in Ukrainian)
  14. Liker, J. K., Meier, D. P. (2006). The Toyota Way Fieldbook. McGraw-Hill Education, 475 p.
  15. Semenchenko, A. I., Dreshpak, V. M. (2017). E-Government and E-Democracy. Kyiv. (in Ukrainian)